State-level grievance redressal mechanism
Complaints can be submitted to the Chief Minister online from anywhere in the world via the web portal cmo.kerala.gov.in. Additionally, complaints can be submitted online through Akshaya centres, by post, or in person at the 'Santhwana Kendram' (Grievance Redressal Cell) at the Secretariat.
https://cmo.kerala.gov.in/